Problem
When opening an Office application you are presented with a "Your subscription has expired" or "SUBSCRIPTION EXPIRED" message. This could appear in any of the Office applications including, Word, Excel, Outlook. The Dialog Dialogue and Notification bar looks like these.
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If these messages are ignored you might not be able to edit or save your documents. |
Solution
- Close other MS Office leaving only one open.
- Click the Reactivate or Sign In button.
- At this point an attempt to automatically reactivate will be performed. If you are prompted for credentials enter your full email address eg. "bgates16@fccc.vic.edu.au" and network password.
- You will then be presented with the following screen. Click Accept and start...
- The Last step is to close and reopen any Office applications.
- Reopen any Office application and check activation.
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Additional resources/wiki/spaces/PublicKB/pages/2262897
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