Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Background

Community Portal lets you see and edit the details we currently have stored for you in our database. If you move house, change email address or phone number, or even change your name, you can use Community Portal to advise us of those changes. This article explains how to update your details.

You will need to sign in to Community Portal to make changes. If you need assistance with that, read the article Sign into Community Portal.

Step-by-step guide

The steps below show how to edit your details. In this example, we'll imagine a parent is entering a phone number and filling in a minor detail missing from the address. this general process can be used for any piece of information stored in Community Portal.

  1. After logging into Community Portal, click/tap on the My Details tab.


  2. You will see a list of tabs near the top of the screen. The tabs are labelled with the names of your children, your name, and other members of your household. Click/tap the name of the person whose details you want to edit. (Your name will might already be selected.) 
  3.  The left-hand side of the screen will show a list of categories. The contents of the list will depend on whether the selected person is a student or parent/guardian. Click/tap the category for the item you want to edit. (In this example, we'll assume Addresses has been clicked.)

    Parents/GuardiansStudents
  4.  Click/tap the word Edit located to the top-right of the information you want to edit.  (Note that some categories have more than one section of information, each with its own Edit link.)


  5. Make the necessary changes to the information. In this example, the country has been set to Australia and a home phone number has been added.)

  6.  Click/tap Save (located to the top-right of the section you are editing). 


    After you have saved the changes, you will briefly see a confirmation message:  


    You will also notice that all All the items you changed will have an 'i' (information) icon beneath them together with the previous value for that you have replaceditem. Click/tap the icon to see the more details about the change you made. ('N/A' is used for items that were previously blank.)
    Image Removed
 
  1. Image Added
Info

What happens next?

The administrators at your campus will briefly review your changes and then approve them. After that, the changes will become permanent in our system. In almost all cases, this approval will occur within two business days if not much sooner. On rare occasions, we We may contact you directly if a change reqyeswe notice what seems to be an error.

  

Special cases

Medical conditions; 

Test time out and document:

Image RemovedAdding Other medical conditions

 

 

 

info

Panel
borderColor#ccc
bgColor#f0f0f0
borderStylesolid

Additional resources

BOOKMARK

Parents/Guardians

Category (Tab)SectionsItems available for editing
Personal

Name

Title, Given names, Surname, Preferred name 

 Personal DetailsDate of birth, Gender, mobile phone, Email address
 Demographic InformationCountry of birth, Nationality, Language spoken at home, Religion, Parish
AddressesAddressStreet address, Suburb, State, Postcode, Country, Home phone
 Postal AddressStreet address, Suburb, State, Postcode, Country
OccupationOccupation DetailsOccupation Description, Company, Work phone, Work mobile, Work fax, Work email
 Occupation AddressAddress, Suburb, State, Postcode, Country
Census InformationCensus InformationHome Language, Highest Secondary Year Level, Highest Qualification level

 

Children

 

Category (Tab)SectionsItems available for editing
Personal

Name

Given names, Surname, Preferred name

 Personal DetailsDate of birth, Gender, mobile phone, Email address
 Demographic InformationCountry of birth, Nationality, Language spoken at home, Naturalisation date, Religion, Parish
 English as an Additional language

English as an additional language, proficiency

MedicalMedical conditionsFor each selected or added medical condition: Severity, Details, Emergency Treatment Details, Other Treatment Details, Confidentiality
 MedicationsFor each added medication: Medication, medication details, Dosage, When, Administration Method, Expiry
 AllergiesFor each selected or added allergy: Severity, Description, Treatment Details
Immunisations & HealthCareMedical InsuranceMedicare number and Line number, Medicare expiry date, Private health insurance, Ambulance cover
 Emergency ContactsFor each contact: Name, Phone, Alternative Phone, Address, Relationship
 Medical ContactsFor each Doctor contact: Name, Phone, Alternative Phone, Specialisation, Address
RequirementsDietary RequirementsRequirement, Requirement:Details
AbilitiesAbilitiesCan swim 50 metres, Details
Panel
borderColor#ccc
bgColor#f0f0f0
borderStylesolid

Filter by label (Content by label)
showLabelsfalse
max8
showSpacefalse
sortmodified
cqllabel = "it-how-to-article" and type = "page"

Page Properties
hiddentrue

Created byFormer user (Deleted)
Created on08  
Status
Review Reason 
Reviewer 
Review by